We're honored to be named a Leader in the Gartner Magic Quadrant for Digital Experience Platforms (DXP). Organizations use DXPs as they move from web-centric to more connected, multichannel digital experiences. This Magic Quadrant helps those responsible for a range of customer-, employee-, and partner-facing initiatives find the most suitable vendor for their needs. The report evaluated 17 vendors, and Gartner placed Salesforce as a Leader based on our completeness of vision and ability to execute. Gartner defines a digital experience platform (DXP) as an integrated set of technologies, based on a common platform, that provides a broad range of audiences with consistent, secure, and personalized access to information and applications across digital touchpoints.

Salesforce, which has been dribbling out details of its grand plan to add artificial intelligence to its sales-and-marketing software for weeks, did a bigger reveal Sunday, a few weeks before its Dreamforce event and--not coincidentally--just as rival Oracle kicked off its annual Oracle OpenWorld tech conference. The timing is probably not a coincidence. Basically, Salesforce crm is adding more intelligence to each of its branded Marketing, Sales, Service, Commerce, and App clouds, with a mix of AI technologies built in-house and acquired in a series of acquisitions, including of RelateIQ in 2014 and Metamind last April. Salesforce Einstein, as the effort is known, seeks to help Salesforce customers wring real value out of the tons of data they generate. Is there a major client that you haven't heard from in awhile or who has been name-dropping your competitor in email or or on social media?